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If there is ever a question, we have the answersWe’re always ready to deliver prompt service and expertise to optimise your equipment’s performance. When you have a question, it only takes one call. We have a network of professionals comprised of generalists and specialists well versed on all aspects of our products. We also offer Preventive and Comprehensive Maintenance packages to ensure your equipment operates smoothly. When you invest in us, we invest in you.
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Our Life Fitness Product Support Division endeavours to respond to all Service Calls within 24 hours. Internal monitoring has established a 93% success rate on this objective.
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Our Customer Support Services team features:
- Certified Field Service Technicians Australia wide - employed by Life Fitness, our Full-time Service Technicians are highly qualified, fully trained and completely knowledgeable on every piece of equipment and can therefore carry out your service as efficiently as possible.
- Customer Support Specialists available by phone - Freecall (Australia) 1800 689 622
- The Life Fitness Global Diagnostics Service Center
- Efficient product installations, Preventive Maintenance visits, and timely repairs
- Genuine Life Fitness replacement parts - at any one time, Life Fitness stocks over $1,500,00 worth of spare parts ensuring minimal downtime should a product require repair.
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